Privacy Policy

Effective Date: 8/12/2025

At 911 Bio and Trauma Cleaners, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us.

Information We Collect

We may collect the following types of information:

  • Contact Information: Name, phone number, email address, and location when you submit a form or call us.

  • Service Details: Information you provide about the cleanup or remediation services you need.

  • Website Usage Data: Non-personal data like browser type, pages visited, and time spent on our site (used to improve user experience).

How We Use Your Information

We use your information to:

  • Respond to inquiries and provide requested services

  • Schedule appointments and communicate with you

  • Improve our website and customer experience

  • Comply with legal and insurance requirements

Sharing Your Information

We do not sell or rent your personal information. We may share it only with:

  • Insurance providers (with your consent)

  • Service partners who help us fulfill your request

  • Legal authorities if required by law

Advertising and Analytics

We use third-party services like Google Ads and Microsoft Ads to:

  • Show relevant ads to people who have searched for keywords related to our business

  • Measure the effectiveness of our advertising campaigns

  • Understand how visitors interact with our website

These services may use cookies, web beacons, and similar technologies to collect data such as:

  • Pages you visit

  • Time spent on site

  • Device and browser type

  • Referring website

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse. However, no online transmission is 100% secure.

Your Choices

You may:

  • Request access to the personal information we hold about you

  • Ask us to correct or delete your information

  • Opt out of future communications at any time

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

Contact Us

If you have questions about this policy or how your data is handled, please contact us at:
(877) 246-9111